If you are having issues downloading the Zoctu apps onto your iPhone, Ipad, Android Phone or Tablet, please call our offices at phone number 256.755.983073 and we will help you to order for you service immediately or schedule your service for a later time / date.
HOW DO I TRACK MY REFERRALS? The Zoctu system keeps track of your referrals, and shows whether or not your invitees have completed the signup process whether or not they have completed the jobs / trips required for you to earn your incentive. You can also remind your invitees to complete their signup and trips through the Zoctu App or your Dashboard on the Zoctu website.
WHO CAN I REFER? You can refer anyone who meets the requirements to provide services with Zoctu. This may include your friends, family, colleagues, neighbors and acquaintances. You are only eligible for one referral reward per individual. If your referral has already signed up to provide services under Zoctu prior, you may not be eligible for a reward.
CAN I REFER SOMEONE IN A DIFFERENT CITY? Yes, as long as your invitee signs up to provide services in the same country as you and completes the required activity, you can redeem the relevant referral incentive. Referral requirements vary by country or city, so if your invitee signs up in a different city and completes the required activities, you will receive the referral incentive for the city they sign up in as a service provider, rather than the city you provide services in.
CAN I ONLY REFER PEOPLE AS ZOCTU USERS? You can refer people to use any Zoctu platform option, as long as they sign up as a User / Service Provider in your country. If your invitee signs up to an option other than the one you invited them to, you will redeem the incentive offered for that option once they have completed the required activities. Referral requirements vary by city and depend on the options your invitee signs up for.
Si vous essayez de commander un service mais que votre application affiche un message indiquant que votre compte a été bloqué, veuillez consulter les raisons possibles: * Paiements multiples en attente * Utilisation de cartes volées ou perdues * Abuser du partage de code invitation-a-friend * Suspecté d'utiliser une fausse adresse email * Annulation multiple de services * Plusieurs plaintes de fournisseurs de services qui vous ont fourni des services Veuillez contacter notre équipe de support par téléphone au 256.755.983073 ou visitez nos bureaux pour clarifier la situation et vous guider vers une solution.
invite promo code, when available, provides a discounted “first” Zoctu Service
to a new user.
Invite a friend and when your code is used, you will be sent a promo code
to your email that can be used for your next service request.
To share your promo code, follow these steps:
*Tap on the Main menu
*Select “Invite Friends”
*Choose a sharing channel and share the code with a friend/s
*Promo codes can be used only with card payment services.
9, Second Street, Industrial Area, Kampala, Uganda